PupMail

PupMail Monthly

A surprise mailed to your dog.
Every month.

A surprise package for your dog, delivered every month. Who will be more excited to open it, you or them?

$10first Parcel
then $20/month. Shipping included.

No commitment. Pause or cancel before the next charge. Your account's first paid Parcel is $10, due at checkout, then $20/month. Your membership renews monthly until paused or canceled. We aim to ship within 5 business days; carrier transit time is additional.

A new surprise each monthShipping includedPause or cancel online

Give PupMail as a gift or prepay for 1, 3, or 6 months
$20, $60, or $120 total. Shipping included. No automatic renewal.

Marley from Meet the Pups
Meet the PupsMarley

Simple on purpose

One membership. One good mail day to look forward to.

01

With your pup in mind

Tell us their size and chewing style to help guide our selections.

02

A little anticipation

A package in the mail just for them. What is inside stays a surprise until you open it together.

03

Shipping included

$20 per month, delivered to the 50 US states and DC. Your first paid Parcel is $10, with no code needed.

04

Easy to manage

Pause or cancel future billing from My PupMail before the next charge.

Almost mail time

Give your dog a monthly mail day.

Start with your dog's profile, then confirm the size and delivery address. Nothing is purchased until you review and complete secure checkout.

Sign my pup up

The details

Good questions. Clear answers.

What is a PupMail Parcel?

A surprise package for your dog and mailed to your door. We choose the contents, which change from month to month. Shipping is included. Edible treats are not included.

Who gets the $10 first Parcel?

An account with no previous paid physical Parcel. Existing free members qualify too. Only one introductory checkout may be in progress per account. Later Parcels and additional dogs are $20 per month each. This is a monthly membership, not a one-time purchase.

Who is the Parcel addressed to?

Parcels are addressed to the account owner. No pet information appears on the outside of the package.

When will I be charged?

The exact first payment is shown before checkout. Future $20 payments are scheduled on the same calendar day as enrollment, or the last day of a shorter month. We aim to email a reminder about 7 days before each future charge. Your schedule is always available in My PupMail.

When will the Parcel ship?

We aim to ship within 5 business days after each successful payment. Shipping is included, and carrier transit time is additional. We email tracking when the Parcel ships.

Can I pause or cancel?

Yes. There is no multi-month commitment. Pause or cancel future billing in My PupMail before the next scheduled charge. A Parcel that has already been paid is handled under the shipping and return terms.